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Outsourced Client Support
A support team that knows trading and speaks your clients' languages.
Support decides whether traders stay. We build and run outsourced support for brokers and prop firms, with multilingual agents trained in platforms, funding, KYC and the stress of a trader with an open position at 2am.
They work under your brand, are measured on CSAT and first-response time, and sit inside your CRM and knowledge base.
What's included
- Multilingual 24/7 teams
- Chat, email, phone and tickets
- Agents versed in platforms, funding and KYC
- White-labeled under your brand
- CRM-integrated workflows and macros
- CSAT, first-response and resolution SLAs
Outsourced Client Support FAQ
Common questions.
English plus major European, Middle Eastern, Asian and Latin American languages, staffed to your markets.
Next step
Ready to talk outsourced client support?
One conversation gets you a scoped plan, honest timelines and clear pricing, with no obligation.